Food Delivery Platform — Food and Delivery
A four-sided ordering ecosystem: customer app, restaurant dashboard, driver app and operations console sharing one real-time data layer.
ORDER #8842
EN ROUTEDriver
Ravi K.
ETA 12 min · 2.4 km
Industry challenge
Product goals
- Reduce dispatch time
- Give customers live tracking
- Give operators one control tower
Core features
- Online ordering
- Real-time tracking
- Restaurant dashboard
- Driver mobile app
- Payments & payouts
- Admin console
- Analytics
User journey
- 1Browse restaurants
- 2Place order
- 3Kitchen prepares
- 4Driver picks up
- 5Live tracking
- 6Delivered
Main interfaces
Administration
- Restaurant onboarding
- Zones & pricing
- Payouts
- Incident review
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